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The ParVous Guarantee

The ParVous Guarantee

We want you to be delighted with your ParVous, LisaW or PV Handmade shoes, so our Guarantee is very simple.

If you are not happy with your item for any reason of quality…

We will either re-make  the item or refund the total price if you contact us and return the item within 30 days of delivery to you in unused and unworn condition.

If your item is received in damaged condition…

The items will be repaired or replaced. We may ask you to help us by providing photographs to work out the best course of action.

If your shoes do not fit…

We will remake them, or pay for them to be altered by a shoemaker in a place convenient to you.

Materials+Workmanship…

ParVous Shoes and Handbags are guaranteed against workmanship and material fault for three months. (But remember- normal wear is not considered to be a manufacturing or material fault.) In the event of manufacture or material fault the items will be repaired or replaced. We may ask you to help us with photographs to work out the best course of action. In all cases, we only ask that you pay the cost of the return shipping to us, where and if required.   It’s as simple as that.  We want you to be glamorous (or, you boys – sharp) and happy. Of course, there’s all the legal stuff – you can read it here.

ParVous.  By You.

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